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Highland Telework Center

The City of Highland manages the telework center. The center's physical description remains unchanged from the December report; it is 1,200 square feet in size and offers a total of six workstations and a conference room. Equipment at the center includes seven 486 computers, one with an internal modem; one facsimile machine; one photocopier; and three videoconference systems: an Intel Proshare 200 desktop system, a PictureTel 100 desktop system, and a PictureTel 1000 system.

Funding is currently received from the City of Highland, Caltrans and AB2766 subvention funds. Corporate contributions have been received from Intel, PictureTel, Pacific Bell, Hewlett Packard, East Highlands Ranch, Inc., The Hon Company, Patton Sales Corporation, and I P S Instant Print Shops. Fees at the center currently include rent of $100 per month for each workstation an employer reserves (several employees can then use that station during the month at no additional charge) and $15 per day for drop-in computer users. The administrator has proposed to the Highland City Council that the monthly fee be increased to $125 per month per workstation for the first telecommuter, with additional fees for each additional person using a workstation. This suggestion is under consideration.

Current marketing activities include cold calling regional companies, distribution of a new brochure to local residents, and advertisements on the local cable television station (potential telecommuters have responded to these ads; the tape for the spots is being updated). Also, an article about the center recently appeared in a new community newspaper.

The survey mentioned in the December 1994 report met with mixed results: of 1,107 surveys sent out, only 17 were returned; however, some people who didn't return their surveys later came in to see the facility and became telecommuters. The administrator reported that demand for the center's videoconference equipment is increasing. He also indicated that he perceives an increase in public awareness about the center and the services it offers.

The center currently has nine telecommuters from five different employers. An average of four telecommuters use the facility each day.

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