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CONTENTS


Preface
Introduction
Training Rationale Innovation and Training
Management Evolution
Support
Working Relationships
Relationship of Training to Telecommuting
Components of A Telecommuting Training Program Overview
Orientation Participant Selection
Management Support
Management Concerns
Effectiveness vs. Productivity
Costs to Organization
Additional Management Burden
General Topics
Formal Training Structure
Manager/Supervisor Training Leadership
Communication
Managing for Results
Techniques for Successful Remote Supervision
Identifying Management Style
Performance Standards
Setting Time Tables
Telecommuting Working Agreement
Latitude in Decision Making and Task Performance
Career Mobility
Supporting Non-Telecommuting Employees
Functions and Topics
Telecommuter Training Objectives
Concerns
Functions and Topics
Organization of Remote Site
Organizing Remote Work
Keeping Contact/Career Enhancement
Technology
Communication
Identifying Training Needs
Monitoring
Conclusion
Appendix A: Telecommuting Training Resources and Materials
Training Curriculum
Bibliography
Footnotes


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