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Chapter 4
Key Questions


Telecommuter Questions


Before your telecommuter begins work at the Telecenter, you may want to schedule a discussion with him/her to cover the following points.

  1. How many days a week will your schedule permit working at the Telecenter?
  2. During what hours will your schedule permit you to work?
  3. How often do you need to check in with the office?
  4. How will you report your payroll information while you are working at the Telecenter?
  5. Do you know whom to call for assistance?
  6. How will you communicate with your peers, staff and your supervisor while you are telecommuting?
  7. How will you and I communicate the expectations for your telecommuting day?
  8. What impact, if any, will telecommuting have on your career plans?
  9. Do you need the flexibility to change the days you telecommute on an "as-needed" basis?
  10. Is there a need for more performance reviews because you are telecommuting?
  11. How will you manage conflicts in your work group when you are telecommuting?
  12. What is the easiest method for your work group to communicate with you while you are working at the Telecenter?
  13. If a meeting is changed, or deadlines are changed, how shall we communicate that to you?
  14. Will your compensation be altered because of telecommuting?
  15. What equipment and software will you need at the Telecenter?
  16. How will your phone charges be paid while you work at the Telecenter?
  17. How will we (in the office) know that you are telecommuting?
  18. How will I know you are working while you are at the Telecenter?
  19. How can I contact you while you are at the Telecenter?
  20. How shall we manage any emergency situations that may arise regarding your projects while you are telecommuting?
  21. Does someone need to fill in for you while you are telecommuting?
  22. How shall we answer your telephone when you are telecommuting?
  23. Do we need to make special arrangements for parking at the Telecenter?
  24. Do we need to make special arrangements for administrative support (typing, photocopying, faxing, etc.) at the Telecenter?
  25. Are you familiar with the "rules" of the Telecenter?
  26. Are you comfortable with the area where the Telecenter is located and will you be able to work there without a major adjustment?
  27. What kinds of interruptions do you anticipate and how will you manage them?
  28. How long do you think it will take you to become proficient at telecommuting?
  29. What is a convenient day for both of us to schedule a tour of the center?
  30. Are there any concerns or second thoughts you're having about working at the Telecenter?


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