PREVIOUS:Developing Objectives Exercises NEXT:Exercise #2 UP:Table of Contents

Exercise #1
Job Responsibilities

This worksheet will help you determine the different responsibilities that make up the telecommuter's job. For a detailed description of how to determine what job responsibilities are, read the "Objectives" section of the Telemanager Manual.

Most jobs can be divided into the following three categories: the kind of knowledge required to do the job, the skills required to complete the job, and the employee traits needed to be successful on the job. Once you and the telecommuter determine what responsibilities fall into each category, it is easy to establish objectives for the telecommuter's job.

Directions for completing this exercise:

1. Obtain a copy of the job description for the telecommuter's job.
   
2. If a job description for the telecommuter's job does not exist, have the telecommuter begin writing all of the responsibilities for his/her job. Then divide the responsibilities according to the categories on the Job Responsibilities Worksheet. (Refer to the completed worksheet example.)
   
3. If there is a job description for the telecommuter's job, begin dividing the responsibilities according to the categories on the Job Responsibilities Worksheet. (Refer to the completed worksheet example.)
   
4. Photocopy enough copies of the worksheet to complete this exercise. Fill in the worksheet with the telecommuter's job responsibilities.
   
5. If the telecommuter has completed a worksheet for his/her job responsibilities, compare the two. If not, share your worksheet with your telecommuter and request input.
   
6. Based on the telecommuter's input and the worksheet you completed, you should have a near complete list of responsibilities to begin working on the objectives worksheet.

Keep this exercise simple. Keep the responsibilities list broad. You will be more specific when you develop objectives for the telecommuter's job.

This exercise has been developed as a growing and learning experience. Remember, this process is being established to document the telecommuter's success. The process is flexible and it can be updated.

The following instructions explain how to complete this exercise alone, with your telecommuter, or with your telecommuter in a training class:

If you are a telemanager reviewing this as a self-guided manual

1. Read the "Objectives" section in this manual. If you can attend a training class, do so.
2. Complete the exercise according to the above directions.
3. Obtain input from the telecommuter.
4. You are ready to begin working on objectives exercises.

If you and your telecommuter are reviewing the self-guided manuals

1. Read the "Objectives" section in the Telecommuter and Telemanager manuals. If you can attend a training class, do so.
2. Complete the exercise according to the above directions.
3. Together review both versions and develop a final objectives and deliverables document.
4. You are ready to begin working on the objectives exercises.

If you are a telemanager attending a training class

1. Fill out the worksheet according to the instructor's directions. When you return to your office, read the "Objectives" section in the Telecommuter manual.
2. Share your worksheet with your telecommuter.
3. Together review the worksheet and develop a final objectives and deliverables document.
4. You are ready to begin working on the review exercises.

Exercise #1
Job Responsibilities Worksheet

Title:_____________________________________________________ ___

1. Kind of knowledge required:
   • 
     
   • 
     
   • 
     
2. Skills required:
   • 
     
   • 
     
   • 
     
   • 
     
   • 
     
   • 
     
3. Employee traits:
   • 
     
   • 
     
   • 
     
   • 
     

Exercise #1
Job Responsibilities
Completed Worksheet

Title: Sales Agent

1. Kind of knowledge required:
   • Basic industry knowledge.
   • Familarity with product/service.
   • Basic understanding of company/organization.
     
2. Skills required:
   • Plan a territory management strategy.
   • Plan a sales penetration strategy.
   • Telephone sales skills.
   • Presentation skills.
   • Problem-solving capabilities.
   • Written communication skills.
     
3. Employee traits:
   • Self-starter
   • High achiever
   • Self-confidence
   • People-oriented

PREVIOUS:Developing Objectives Exercises NEXT:Exercise #2 UP:Table of Contents