APPENDIX C: SELECTED SURVEY TABULATIONS FOR MANAGER DATA
The tables in this appendix tabulate the results of statistical tests of the managers of telecenter users,
which are described in Chapter 3. Except where noted, the sample size is 28. Table C-1 reports the
mean responses from a 5-point scale that runs from strongly disagree (1) to strongly agree (5).
Figure C-1 presents charts of the mean responses to the work environment characteristics listed in
Table C-1. Figure C-2 presents charts of the mean responses for questions with significant wave effects as shown in Table 3-18.
Table C-1: Supervisor Work Environment Questions
| Question | Location | Mean | Std. Dev. |
| 1. Easy to be motivated | Reg. Workplace | 4.11 | 0.74 |
| Telecenter | 4.29 | 0.53 | |
| Home | 3.64 | 1.03 | |
| 2. Supervisor uncomfortable | Reg. Workplace | 1.93 | 1.12 |
| Telecenter | 2.00 | 0.90 | |
| Home | 2.71 | 1.27 | |
| 3. Professional appearance | Reg. Workplace1 | 4.04 | 0.65 |
| Telecenter1 | 4.00 | 0.68 | |
| Home1 | 2.59 | 0.93 | |
| 4. Distractions from others | Reg. Workplace1 | 2.81 | 1.18 |
| Telecenter1 | 2.04 | 0.71 | |
| Home1 | 3.22 | 1.01 | |
| 5. Overeat or indulge | Reg. Workplace1 | 1.67 | 0.62 |
| Telecenter1 | 1.67 | 0.62 | |
| Home1 | 1.78 | 0.70 |
1 N = 27
Table C-1: Supervisor Work Environment Questions (Continued)
| Question | Location | Mean | Std. Dev. |
| 6. Relative independence | Reg. Workplace | 3.79 | 0.96 |
| Telecenter | 4.21 | 0.63 | |
| Home | 4.11 | 0.69 | |
| 7. Good for the environment | Reg. Workplace | 3.18 | 1.09 |
| Telecenter | 3.86 | 0.71 | |
| Home | 3.57 | 0.88 | |
| 8. Not visible to management | Reg. Workplace | 1.82 | 0.67 |
| Telecenter | 2.71 | 1.08 | |
| Home | 3.18 | 1.25 | |
| 9. Not have needed equipment | Reg. Workplace | 1.79 | 0.79 |
| Telecenter | 2.21 | 0.79 | |
| Home | 3.43 | 1.10 | |
| 10. Supervisor confident | Reg. Workplace | 4.36 | 0.62 |
| Telecenter | 4.32 | 0.61 | |
| Home | 3.82 | 0.94 | |
| 11. Cost too much | Reg. Workplace1 | 1.78 | 0.58 |
| Telecenter1 | 2.00 | 0.62 | |
| Home1 | 2.52 | 0.98 | |
| 12. Work while sick or disabled | Reg. Workplace | 3.86 | 0.80 |
| Telecenter | 4.11 | 0.57 | |
| Home | 4.04 | 0.51 | |
| 13. Scheduling freedom | Reg. Workplace | 3.57 | 0.84 |
| Telecenter | 3.93 | 0.72 | |
| Home | 3.93 | 0.72 | |
| 14. Employee unavailable | Reg. Workplace | 1.89 | 0.57 |
| Telecenter | 2.46 | 0.92 | |
| Home | 2.79 | 1.07 |
1 N = 27
Table C-1: Supervisor Work Environment Questions (Continued)
| Question | Location | Mean | Std. Dev. |
| 15. Work judged by results | Reg. Workplace | 4.36 | 0.49 |
| Telecenter | 4.46 | 0.51 | |
| Home | 4.36 | 0.62 | |
| 16. No professional interaction | Reg. Workplace1 | 1.70 | 0.47 |
| Telecenter1 | 2.96 | 0.94 | |
| Home1 | 3.37 | 1.04 | |
| 17. Employee communication | Reg. Workplace | 1.64 | 0.49 |
| Telecenter | 2.21 | 0.79 | |
| Home | 2.46 | 0.84 | |
| 18. Work effectively | Reg. Workplace | 4.39 | 0.63 |
| Telecenter | 4.32 | 0.61 | |
| Home | 3.89 | 0.83 | |
| 19. Administrative burden | Reg. Workplace | 1.71 | 0.53 |
| Telecenter | 1.96 | 0.58 | |
| Home | 2.39 | 0.96 | |
| 20. Security of information | Reg. Workplace | 4.25 | 0.44 |
| Telecenter | 3.93 | 0.66 | |
| Home | 3.93 | 0.72 | |
| 21. Worker's compensation liability | Reg. Workplace1 | 2.56 | 0.89 |
| Telecenter1 | 2.70 | 0.82 | |
| Home1 | 2.81 | 0.79 | |
| 22. Property secure | Reg. Workplace | 3.93 | 0.77 |
| Telecenter1 | 3.44 | 0.75 | |
| Home1 | 3.48 | 0.75 |
1 N = 27

Figure C-1: Supervisor Work Environment Characteristics Charts (Continued)
Figure C-2: Selected Supervisor Work Characteristic Attitudes
from the Before and After Surveys (N = 14)
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