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Chapter 4
Key Questions
Before you begin working at the Telecenter, you may want to
schedule a discussion with your telemanager to cover the
following points:
- Is there a limit to how many days a week I can work at the
Telecenter?
- Can I change the days I telecommute on an "as-needed"
basis?
- Are there specific hours I must work while using the
Telecenter?
- Will I be required to check in with the office a specific
number of times a day? When might those times be?
- Do I need to follow special procedures for reporting my
payroll information?
- Whom do I call if I need assistance?
- What is the easiest method of communication with peers,
staff, and my supervisor?
- How will expectations be communicated and do I have input
into those expectations?
- How will telecommuting affect my career plans?
- Because of telecommuting, will I have more performance
reviews, fewer reviews, or the same amount?
- How do I manage conflicts in my work group if I'm not
there?
- If I have equipment problems, whom can I call for
assistance?
- How will my work group communicate with me?
- If a meeting or deadlines are changed, how will that be
communicated to me if I'm telecommuting?
- Will my compensation be altered or reduced because of
telecommuting?
- Who pays for the equipment, software, and telephone charges
I incur at the Telecenter?
- How will I inform the people I work with that I'm
telecommuting?

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